Privacy policy

ElBalto offers you private secure medical consultaions, you contact our doctors directly via live video calls or written consultations. We do not record any of the video consultations, nor do we use your personal information provided (name, age, health information…etc.) for any other purposes.

ElBalto primary goal

Our aim is to help you connect with trusted certified doctors find helpful health information wherever you are.

We only ask for data that allows us to meet your medical questions and we use the data provided solely to improve your customer experience.

How We Protect You

We ensure that your data is safe, our data security practices always meet our industry standards globally.

We won’t sell your personally identifiable information.

You can add, remove, or update your personal and health information in your profile at any time.

We do not store information deleted by the account owner.

You are entitled to know how we use the information provided to us.